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Publication detail

 
Reference ISO/IEC GUIDE 14 ed2.0 withdrawn corrigendum
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Title Purchase information on goods and services intended for consumers
Publication date 2003-05-13
Format, price
(Swiss francs)
and language
88.- 13 pages
88.- 373 Kb
 
Abstract ISO/IEC Guide 14:2003 is applicable to the provision of information concerning products and services before purchase. It outlines general principles and recommendations for contents, methods, formats and design such that the information will enable consumers to compare and choose products or services. Furthermore, ISO/IEC Guide 14:2003 recommends general rules for the creation and implementation of purchase information systems and purchase information bodies.

It is addressed to the following: committees preparing standards for consumer products or services; product designers, manufacturers, technical writers or others engaged in the work of drafting such information, and, in particular, those who are members of purchase information bodies; other bodies such as enforcement agencies or consumer ombudsmen.

ISO/IEC Guide 14:2003 does not deal with conformity assessment or instructions for use. It does not give detailed guidance on information that is provided verbally or electronically.
Technical Committee ISO/COPOLCO -   RSS
ICS Codes
01.120 Standardization. General rules
*Including rules for the preparation of standards catalogues and management of technical documents

97.020 Home economics in general
*Including consumer information
*Washing, cleaning and removal services, see 03.080.30
*Ventilators, air-conditioners, see 23.120
*Hand-held electric tools, see 25.140.20
*Household electronic appliances, see 33.160
*Clocks and watches, see 39.040
*Household sewing machines, see 61.080
 
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