Publication detail

Reference

ISO/IEC 19796-1 ed1.0

> preview

Title

Information technology -- Learning, education and training -- Quality management, assurance and metrics -- Part 1: General approach

Publication date

2005-10-31

Format, price
(Swiss francs)
and language

	224.-		121 pages
	224.-		943 Kb

Abstract

ISO/IEC 19796-1:2005 is a framework to describe, compare, analyse, and implement quality management and quality assurance approaches. It will serve to compare different existing approaches and to harmonize these towards a common quality model. The main aspect is the Reference Framework for the Description of Quality Approaches (RFDQ).

ISO/IEC 19796-1:2005 consists of the following items:

description scheme for quality management;
process model defining the basic processes to be considered when managing quality in the field of ICT-supported learning, education, and training;
conformance statement for the description format.

For a better understanding of ISO/IEC 19796-1:2005, several annexes show samples of its use. The annexes are based on the French 'Code of Practice in e-Learning' (AFNOR Z 76-001) and German DIN PAS 1032-1. Additionally, an annex on Reference Quality Criteria (RQC) is included. These criteria serve as reference criteria for the analysis and evaluation of learning resources and scenarios. These criteria are also not a quality assessment approach itself, but a framework to compare different quality assurance and quality assessment approaches. Additionally, several examples of use are shown, such as specific quality objectives (e.g. metadata quality) and guidelines.

ISO/IEC 19796-1:2005 is only the first step towards a harmonized quality framework; the next step is to define quality instruments and metrics in order to provide a complete quality approach. It is planned to begin the work on the full quality approach as the second part of the QA activity.

Technical Committee

JTC 1/SC 36 - Information technology for learning, education and training

ICS Codes

03.100.30	Management of human resources Including staff training, staff responsibilities, staff qualifications and certification Welders' qualifications, see 25.160.01
35.240.99	IT applications in other fields *Including e-learning

Work in progress

Project	Stage code	Forecast publication date
No project under development	-	-

Search

Quick access by ref. number

Basket

Your basket is empty

Payment

Accepted credit cards:
	Prices in CHF (Swiss francs)
Request a pro forma to pay by bank transfer or cheque
Learn how to share your publications with your colleagues, using networking options

Just Published

>> Published in the last 30 days