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Reference ISO/IEC 19796-1 ed1.0 withdrawn corrigendum
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Title Information technology -- Learning, education and training -- Quality management, assurance and metrics -- Part 1: General approach
Publication date 2005-10-31
Format, price
(Swiss francs)
and language
198.- 121 pages
198.- 943 Kb
 
Abstract ISO/IEC 19796-1:2005 is a framework to describe, compare, analyse, and implement quality management and quality assurance approaches. It will serve to compare different existing approaches and to harmonize these towards a common quality model. The main aspect is the Reference Framework for the Description of Quality Approaches (RFDQ).

ISO/IEC 19796-1:2005 consists of the following items:
  • description scheme for quality management;
  • process model defining the basic processes to be considered when managing quality in the field of ICT-supported learning, education, and training;
  • conformance statement for the description format.


For a better understanding of ISO/IEC 19796-1:2005, several annexes show samples of its use. The annexes are based on the French 'Code of Practice in e-Learning' (AFNOR Z 76-001) and German DIN PAS 1032-1. Additionally, an annex on Reference Quality Criteria (RQC) is included. These criteria serve as reference criteria for the analysis and evaluation of learning resources and scenarios. These criteria are also not a quality assessment approach itself, but a framework to compare different quality assurance and quality assessment approaches. Additionally, several examples of use are shown, such as specific quality objectives (e.g. metadata quality) and guidelines.

ISO/IEC 19796-1:2005 is only the first step towards a harmonized quality framework; the next step is to define quality instruments and metrics in order to provide a complete quality approach. It is planned to begin the work on the full quality approach as the second part of the QA activity.
Technical Committee JTC 1/SC 36 - Information technology for learning, education and training  RSS
ICS Codes
03.100.30 Management of human resources
*Including staff training, staff responsibilities, staff qualifications and certification
*Welders' qualifications, see 25.160.01

35.240.99 IT applications in other fields
*Including e-learning
 
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