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Reference ISO/IEC/TS 15504-8 ed1.0 withdrawn corrigendum
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Title Information technology -- Process assessment -- Part 8: An exemplar process assessment model for IT service management
Publication date 2012-09-05
Format, price
(Swiss francs)
and language
198.- 204 pages
198.- 2018 Kb
 
Abstract ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.

An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
Technical Committee JTC 1/SC 7 - Software and systems engineering  RSS
ICS Codes
35.080 Software
*Including software development, documentation, internet applications and use
 
Replaced by
 
Work in progress
ProjectStage codeForecast publication date
No project under development--


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