International Electrotechnical Commission

Publication detail

Reference	ISO/IEC/TS 15504-8 ed1.0 withdrawn corrigendum	> preview
Title	Information technology -- Process assessment -- Part 8: An exemplar process assessment model for IT service management
Publication date	2012-09-05
Format, price (Swiss francs) and language	238.- 204 pages 238.- 2018 Kb
Abstract	ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2. An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
Technical Committee	JTC 1/SC 7 - Software engineering
ICS Codes	35.080 Software *Including software development, documentation, internet applications and use
Replaced by
Work in progress	Project Stage code Forecast publication date No project under development - -

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