FAQ
3. Pre-ordering information
What are your shipping costs?
We ship within one working day of receiving payment. All orders will be sent by UPS unless otherwise specified.
20% of the total order value, with a minimum charge of CHF 40.- and a maximum charge of CHF 400.-. The IEC guarantees all orders sent by UPS against loss.
CD-Rom (1-5) | CHF 40.- |
CD-Rom (6-10) | CHF 60.- |
CD-Rom (11-20) | CHF 80.- |
10% of the total order value, with a minimum charge of CHF 20.- and a maximum charge of CHF 400.-. The IEC assumes no responsibility against loss of orders sent by Economy Mail.
CD-Rom (1-5) | CHF 40.- |
CD-Rom (6-10) | CHF 60.- |
CD-Rom (11-20) | CHF 80.- |
5% of the total price, with a minimum charge of CHF 10.- and a maximum charge of CHF 50.-
CD-Rom (1-5) | CHF 10.- |
CD-Rom (6-10) | CHF 15.- |
CD-Rom (11-20) | CHF 20.- |
Contact customer services
Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 16:00 CET Monday to Friday.