ISO/IEC 19796-1:2005 Withdrawn

Information technology -- Learning, education and training -- Quality management, assurance and metrics -- Part 1: General approach

Note: this publication has been replaced by  ISO/IEC 40180:2017

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Abstract

ISO/IEC 19796-1:2005 is a framework to describe, compare, analyse, and implement quality management and quality assurance approaches. It will serve to compare different existing approaches and to harmonize these towards a common quality model. The main aspect is the Reference Framework for the Description of Quality Approaches (RFDQ).

ISO/IEC 19796-1:2005 consists of the following items:
  • description scheme for quality management;
  • process model defining the basic processes to be considered when managing quality in the field of ICT-supported learning, education, and training;
  • conformance statement for the description format.


For a better understanding of ISO/IEC 19796-1:2005, several annexes show samples of its use. The annexes are based on the French 'Code of Practice in e-Learning' (AFNOR Z 76-001) and German DIN PAS 1032-1. Additionally, an annex on Reference Quality Criteria (RQC) is included. These criteria serve as reference criteria for the analysis and evaluation of learning resources and scenarios. These criteria are also not a quality assessment approach itself, but a framework to compare different quality assurance and quality assessment approaches. Additionally, several examples of use are shown, such as specific quality objectives (e.g. metadata quality) and guidelines.

ISO/IEC 19796-1:2005 is only the first step towards a harmonized quality framework; the next step is to define quality instruments and metrics in order to provide a complete quality approach. It is planned to begin the work on the full quality approach as the second part of the QA activity.

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Additional information

Publication typeInternational Standard
Publication date2005-10-31
Edition1.0
Available language(s)English, French, Russian
TC/SCISO/IEC JTC 1/SC 36 - Information technology for learning, education and trainingrss
ICS03.100.30 - Management of human resources
35.240.90 - IT applications in education
Pages122
File size1189 KB

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