ISO/IEC GUIDE 14:2003 Withdrawn
Purchase information on goods and services intended for consumers
Abstract
ISO/IEC Guide 14:2003 is applicable to the provision of information concerning products and services before purchase. It outlines general principles and recommendations for contents, methods, formats and design such that the information will enable consumers to compare and choose products or services. Furthermore, ISO/IEC Guide 14:2003 recommends general rules for the creation and implementation of purchase information systems and purchase information bodies.
It is addressed to the following: committees preparing standards for consumer products or services; product designers, manufacturers, technical writers or others engaged in the work of drafting such information, and, in particular, those who are members of purchase information bodies; other bodies such as enforcement agencies or consumer ombudsmen.
ISO/IEC Guide 14:2003 does not deal with conformity assessment or instructions for use. It does not give detailed guidance on information that is provided verbally or electronically.
It is addressed to the following: committees preparing standards for consumer products or services; product designers, manufacturers, technical writers or others engaged in the work of drafting such information, and, in particular, those who are members of purchase information bodies; other bodies such as enforcement agencies or consumer ombudsmen.
ISO/IEC Guide 14:2003 does not deal with conformity assessment or instructions for use. It does not give detailed guidance on information that is provided verbally or electronically.
Additional information
Publication type | Guide |
---|---|
Publication date | 2003-05-13 |
Withdrawal date | 2018-04-03 |
Edition | 2.0 |
Available language(s) | English, French |
TC/SC | ISO/COPOLCO - Committee on consumer policyrss |
ICS | 01.120 - Standardization. General rules
97.020 - Home economics in general |
Stability date | 2018 |
Pages | 13 |
File size | 420 KB |
The following test report forms are related:
Share your publications
Learn how to share your publications with your colleagues, using networking options.
Payment information
Our prices are in Swiss francs (CHF). We accept all major credit cards (American Express, Mastercard and Visa, JCB and CUP), PayPal and bank transfers as form of payment.
Keep in touch
Keep up to date with new publication releases and announcements with our free IEC Just Published email newsletter.
Contact customer services
Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 16:00 CET Monday to Friday.