ISO/IEC 30105-4:2016 Withdrawn
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Terms and concepts
Abstract
- covers IT enabled business processes that are outsourced;
- is not intended to cover IT services but includes similar, relevant process for completeness;
- is applicable to the service provider, not to the customer;
- is applicable to all lifecycle processes of ITES-BPO;
- defines terms and concepts used in ISO/IEC 30105.
Additional information
Publication type | International Standard |
---|---|
Publication date | 2016-11-16 |
Withdrawal date | 2022-11-17 |
Edition | 1.0 |
Available language(s) | English |
TC/SC | ISO/IEC JTC 1/SC 40 - IT service management and IT governance rss |
ICS | 35.080 - Software |
Stability date | 2022 |
Pages | 24 |
File size | 2939 KB |
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