ISO/IEC 19086-3:2017
Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
Abstract
ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
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Additional information
| Publication type | International Standard |
|---|---|
| Publication date | 2017-07-20 |
| Edition | 1.0 |
| Available language(s) | English |
| TC/SC | ISO/IEC JTC 1/SC 38 - Cloud Computing and Distributed Platformsrss |
| ICS | 35.210 - Cloud computing |
| Pages | 15 |
| File size | 335 KB |
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