Cloud computing - Service level agreement (SLA) framework - Part 2: Metric model
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.
The electronic version of this International Standard can be downloaded from the ISO/IEC Information Technology Task Force (ITTF) website.
|Publication type||International Standard|
|TC/SC||ISO/IEC JTC 1/SC 38 - Cloud Computing and Distributed Platformsrss|
|ICS||35.210 - Cloud computing|
|File size||2306 KB|
The following test report forms are related:
Share your publications
Learn how to share your publications with your colleagues, using networking options.
Our prices are in Swiss francs (CHF). We accept all major credit cards (American Express, Mastercard and Visa), PayPal and bank transfers as form of payment.
Keep in touch
Keep up to date with new publication releases and announcements with our free IEC Just Published email newsletter.
Contact customer services
Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 17:00 CET Monday to Friday.