Cloud computing - Service level agreement (SLA) framework - Part 2: Metric model
ISO/IEC 19086-2:2018 This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.
|Publication type||International Standard|
|TC/SC||ISO/IEC JTC 1/SC 38 - Cloud Computing and Distributed Platformsrss|
|ICS||35.210 - Cloud computing|
|File size||2306 KB|
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