ISO/IEC 19086-2:2018 

Cloud computing - Service level agreement (SLA) framework - Part 2: Metric model

English
CHF 

Do you need a multi-user copy?

English
CHF 

Preview

Abstract

ISO/IEC 19086-2:2018 This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.
This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.
This document does not mandate the use of a specific set of metrics for cloud SLAs.

The electronic version of this International Standard can be downloaded from the ISO/IEC Information Technology Task Force (ITTF) website.

Look inside


Additional information

Publication typeInternational Standard
Publication date2018-12-12
Edition1.0
Available language(s)English
TC/SCISO/IEC JTC 1/SC 38 - Cloud Computing and Distributed Platformsrss
ICS35.210 - Cloud computing
Pages39
File size2306 KB

The following test report forms are related:


Related publications

Share this page


Share your publications

Learn how to share your publications with your colleagues, using networking options.

Payment information

Our prices are in Swiss francs (CHF). We accept all major credit cards (American Express, Mastercard and Visa), PayPal and bank transfers as form of payment.


Keep in touch

Keep up to date with new publication releases and announcements with our free IEC Just Published email newsletter.

Contact customer services

Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 17:00 CET Monday to Friday.