Amendment 1 - Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 3: Measurement framework (MF) and organization maturity model (OMM)
|Publication type||International Standard|
|TC/SC||ISO/IEC JTC 1/SC 40 - IT Service Management and IT Governancerss|
|ICS||35.020 - Information technology (IT) in general|
|File size||914 KB|
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