ISO/IEC TS 33054:2020
Information technology - Process assessment - Process reference model for service management
The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes.
The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).
|Publication type||Technical Specification|
|TC/SC||ISO/IEC JTC 1/SC 7 - Software and systems engineeringrss|
|ICS||35.080 - Software|
|File size||2539 KB|
The following test report forms are related:
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