FAQ

3. Pre-ordering information

What does CHF mean?

CHF stands for Swiss francs and all our prices are shown in this currency.

For currency conversion rates, use The Universal Currency Converter.

If you pay by credit card, your bank or credit card company will take care of the conversion.

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Contact customer services

Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 17:00 CET Monday to Friday.