FAQ

3. Pre-ordering information

Webstore licence agreement

When you purchase IEC publications, you are subject to a licence agreement, which is a legal agreement. Please read the licence carefully before you commit to making your order.
If you have any difficulties understanding the terms please contact us.

You can consult the Webstore licence agreement here.

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Contact customer services

Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 16:00 CET Monday to Friday.