FAQ

4. After sales service / Troubleshooting

When will I get a receipt/ invoice for my purchase?

Invoice receipts are sent out by e-mail one working day after the order date to the e-mail address provided in your order.

Did you delete the receipt by mistake? Or did your colleague lose it? Contact us to get a new copy of the receipt.

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Contact customer services

Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 17:00 CET Monday to Friday.