FAQ

3. Pre-ordering information

Is the IEC Webstore secure?

Our on-line payment facility is a secured environment. We use 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security.

In efforts to prevent credit card fraud, we do ask for your CVC/CVV, which is your security code found on the back of your card.

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Contact customer services

Please send your enquiry by email or call us on +41 22 919 02 11 between 09:00 – 17:00 CET Monday to Friday.