ISO/IEC TS 30105-6:2021
Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management
Abstract
This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.
This document:
- covers IT enabled business processes that are outsourced;
- is applicable to the service provider;
- is applicable to all lifecycle processes of ITES-BPO;
- is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.
This document:
- covers IT enabled business processes that are outsourced;
- is applicable to the service provider;
- is applicable to all lifecycle processes of ITES-BPO;
- is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.
Additional information
Publication type | Technical Specification |
---|---|
Publication date | 2021-10-20 |
Edition | 1.0 |
Available language(s) | English |
TC/SC | ISO/IEC JTC 1/SC 40 - IT service management and IT governance rss |
ICS | 35.020 - Information technology (IT) in general |
Pages | 18 |
File size | 1365 KB |
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